top of page

TERMS AND CONDITIONS

These Terms set forth the terms and conditions under which you may use the www.floracle.co.uk website and services as offered by us. This website is owned and operated by Sarah Cleary and offers visitors access to the floracle online store. By using this website, you approve that you have read, understood, and agree to be bound by these Terms.

​

In order to use our website and/or receive our services, you must agree to enter into these Terms as a binding agreement. You are not allowed to use this website if doing so is prohibited in your country or under any law or regulation applicable to you.

​

These Terms may be varied by us and any changes will apply from the date of revision. These Terms should be read in conjunction with our Privacy Policy, Cookies Policy and Edibility & Allergens Information and these policies form part of these terms.

​

This agreement is governed by the law of England and Wales and no part of this agreement shall affect your statutory rights.

​

Intellectual Property

​

All content including but not limited to logos, text and photos that is published on this website is the property of the website's owner. Such content is protected by copyright and may not be reproduced, modified or distributed for any commercial purposes without the written consent of the website owner. Photos submitted to us are published with the owners permission and are appropriately acknowledged.

​

User Accounts

​

You are responsible for ensuring that all information provided by you in order to create an account with us is accurate and up to date and you agree to keep us informed of any changes to enable us to communicate with you.

​

When you register to create an account, you will be required to create a password and it is your responsibility to keep this confidential.

​

You may cancel your registration with us at any time or for any reason by contacting us using the contact details at the bottom of this page.

​

We may terminate or suspend your account without notice and liability for any reason, including if in our sole determination you breach any of these Terms or any applicable law or regulations.

​

Sale of Goods

​

When buying an item, you agree that you are responsible for reading the full item listing before making a commitment to buy it. When you complete the checkout process you will receive an email to confirm your order and it is your responsibility to inform us of any errors as soon as possible.


The prices we charge for our products are listed on the website. We reserve the right to change our prices for products displayed at any time, and to correct pricing errors.

 

We reserve the right to, without prior notice, change the products or stop providing any product.

 

All information provided about our products is as accurate as possible and we reserve the right to update such information at any time.

​

You have the right to cancel your order at any time until the time of dispatch and we reserve the right to cancel any order for any reason. In either case you will be provided with a full refund.

​

Payments and Refunds

​

You can pay for your order using a credit or debit card or by using PayPal. All refunds will be sent to the original method of payment.

​

We offer a no quibble guarantee on our products and you are welcome to return them within 30 days of purchase for any reason for a full refund.

 

Limitation of Liability

​

Nothing in these Terms excludes or limits our liability for fraudulent misrepresentation or for any death or personal injury caused by our or your negligence. 
​

To the maximum extent permitted by law, we will not be liable for any of the following:

 

1. any kind of economic loss (including, but not limited to loss of profit, business, contracts, revenue or anticipated savings).

2. any damage to the Buyer’s reputation or goodwill.

3. any other special, indirect or consequential loss (whatsoever and howsoever caused).
​4. any losses arising out of events beyond our control.

​

Contact Details

​

Sarah Cleary

Floracle

Deer Park Farm

Chudleigh

Devon

TQ13 0NH

​

info@floracle.co.uk

​

07814 893813

​

Revised 18/06/2024

bottom of page